Grievance Management System Software

GeM Product Category

Official OEM Product Information for Government e-Marketplace (GeM)

This page contains the official product information, technical specifications, downloadable documents and OEM information for the Sanghtech Queue Management System.

Last Updated: 18 July 2026

Product Details

License TypeAnnual Subscription

Downloads

The following official documents are published by Sanghtech for customer reference, Government e-Marketplace (GeM) verification, institutional procurement and tender participation.

Policies & Legal Information

The use of Sanghtech software, website and related services is governed by the official policies published on the Sanghtech website. Customers are advised to read and understand the following documents before purchasing, subscribing to or using the software.

• User License Agreement (EULA)
• Privacy Policy
• Refund / Return Policy
• Terms & Conditions

Policy Updates

Sanghtech reserves the right to modify, amend or update product specifications, features, pricing, licensing terms, support policy, User License Agreement (EULA), Privacy Policy, Refund Policy, Terms & Conditions and other business policies at any time without prior notice.

The latest version published on the official Sanghtech website shall always be considered the valid and applicable version.

In case of any discrepancy between any printed document, brochure, datasheet, quotation, declaration or other material and the information published on the official Sanghtech website, the information available on the official Sanghtech website shall prevail.

OEM Notice

All documents available on this page are officially published by Sanghtech as the Original Equipment Manufacturer (OEM) of the software product described above and may be used for customer reference, Government e-Marketplace (GeM) verification, institutional procurement and tender participation.

Support Policy

Sanghtech provides Remote Support only. Support is provided through phone, email, remote desktop or online meeting tools.

On-site installation, configuration, training or technical support is not provided under any circumstances unless specifically agreed in writing under a separate service agreement.

OEM Contact Information